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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rachel Rogers

March 25, 2025

5  out of  5
rating by Rachel Rogers
"Todd Martin and his staff have always been there when I need them. Lauren is my "go to" and quickly became a friend both personally and professionally and she never hesitates to help! The entire office is welcoming and I am proud to be covered with my local State Farm office."
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Shandora Screen

February 28, 2025

5  out of  5
rating by Shandora Screen
"I have Been with Todd Martin State Farm for over 30 years and I never had a problem . They are the most kind hearted people always Greets me with a smile. If I Don't understand something or just have a question about my insurance they will take the time to explain it to me or see what they can do to help me."
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Nubbb21

February 28, 2025

5  out of  5
rating by Nubbb21
"Great staff!! They always make sure you are well taken care of!!"
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Chris Hobby

February 28, 2025

5  out of  5
rating by Chris Hobby
"Todd Martin is not just an outstanding agent, he’s an outstanding human being. He has always gone above the call to make sure that he earns my business. I have never felt like just a client, he makes me feel like a valued friend. This attitude is also demonstrated by his office staff. Every member of Todd’s team is professional and takes the time to make me feel appreciated. I wish it was possible to rate them higher than 5 stars!"
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Victoria

February 28, 2025

5  out of  5
rating by Victoria
"Always gotten great service! Normally deal with Lauren and she is always very attentive and helpful! Very satisfied with the services provided!"
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Melinda Griffin

February 28, 2025

5  out of  5
rating by Melinda Griffin
"Todd and his staff are amazing and so willing to discuss my insurance needs. I recently had the pleasure working with Lauren and she was great!!! 10/10 would recommend 🥰"
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russ earnest

December 10, 2024

5  out of  5
rating by russ earnest
"Great people all so helpful and knowledgeable !"
We responded:
"Thanks a million Russ! We appreciate you! "
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Bryant Jenson

October 11, 2024

5  out of  5
rating by Bryant Jenson
"Great customer service. Good rates compared to other insurers."
We responded:
"Thank you Bryant. We love to hear compliments from our customers! "
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Muriel Smyth

August 27, 2024

5  out of  5
rating by Muriel Smyth
"I have only been a customer with State Farm in Bainbridge for two years. Everyone in the office goes out of their way to see that any of my questions or needs are taken care of. My go to person is Lauren. They all are very friendly and make you feel like a person not a number. I love you all. Muriel"
We responded:
"Aww! Thank you, Miss Muriel! We love you too! "
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Shae Walden

August 27, 2024

5  out of  5
rating by Shae Walden
"Everyone in Todd's office is friendly, knowledgeable, and eager to help! Lauren always goes above and beyond to assist in any way she can. If you're looking for great customer service with the best insurance products give them a call"
We responded:
"Many thanks Shae! We miss you! "
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Sarah Howell

August 27, 2024

5  out of  5
rating by Sarah Howell
"Todd and his staff(especially Lauren) are amazing! We had a large claim and they helped us through every step of the process to make our home right! They treat us like family and can’t ever thank them enough for all they have done!!!"
We responded:
"Thank you! Hope you and Dave are well! "
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Ashley Mitchell

August 19, 2024

5  out of  5
rating by Ashley Mitchell
"Lauren is so friendly and very helpful! We appreciate the work she’s put in for us and would happily recommend her to anyone needing insurance."
We responded:
"Thank you Ashley for your kind words! It makes our day to hear from you! "
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Lisa Enfinger

July 28, 2024

5  out of  5
rating by Lisa Enfinger
"Todd and his staff are fantastic.They are so helpful and always walks us through any claim or issue we have had."
We responded:
"Thanks so much Lisa! "
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Ds Smith

February 27, 2024

5  out of  5
rating by Ds Smith
"Todd Martin and Staff are always helpful with all my needs. They go above and beyond with advice on my questions and steer me in the right direction. They are AWESOME."
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Jackie Johnson

February 17, 2024

5  out of  5
rating by Jackie Johnson
"The young lady was very helpful. She explained everything to me. She helped me understand what I was getting. I left out a very satisfied and happy customer."
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martha lay

February 17, 2024

5  out of  5
rating by martha lay
"Everyone is so nice I have had my business there a long time and will continue doing business there."
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Beverly Shirley

February 16, 2024

5  out of  5
rating by Beverly Shirley
"Always there to answer my questions! Always very supportive, helpful, and genuinely care about their customers!"
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shena cheatem

February 16, 2024

5  out of  5
rating by shena cheatem
"Staff is nice and very helpful! They go over and beyond for their customers."
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jamie elkins

February 15, 2024

5  out of  5
rating by jamie elkins
"Todd Martin, and his team are awesome. I’ve been with State Farm for almost 30 years and if I need anything I can pick up the phone and call Todd, Lauren, Lynn or Tammy and they are always there to help. I’ve even called Todd on the weekends and he never hesitated to take my call or assist in whatever I needed. I enjoy working with hometown folks. Great agency to deal with from my experiences."
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Melba Wright

February 15, 2024

5  out of  5
rating by Melba Wright
"I have been with Todd Martin at State Farm for a really long time, my house and vehicle insurance has been with them . I have been in my house for over 30 years and have insured every vehicle I have had with them. They are a great team!"
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Emily Hale

February 14, 2024

5  out of  5
rating by Emily Hale
"Todd Martin & his team are the best! I remember going in the office with my parents as a kid & it was always a pleasant experience. Now that I have my own policies with them, it is nice to deal with familiar faces that are always willing to help! Very easy to talk to & willing to take the time to explain options or answer any questions. Keep up the great work guys! 👏"
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Dollie Curry

February 14, 2024

5  out of  5
rating by Dollie Curry
"State Farm has always been professional while being customer-friendly and offering affordable service to their customers."
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Kimberly Hale

February 13, 2024

5  out of  5
rating by Kimberly Hale
"Our family has become part of and grown with their family. We have been with Todd Martin since before he was out of college with Ted and Ms. Barbara, remember her? Beautiful people all around. Great to work with and such joyful service. Our whole extended family is insured and we know everyone is safe and provided for by Todd and his TEAM! They really love helping folks! Give them a call for all your insurance needs... you'll love them I promise ❤️"
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David Hale

February 13, 2024

5  out of  5
rating by David Hale
"Great crew, been doing business with them for a lot of years. I have no inclination to shop anywhere else."
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Cindy Kelley

February 13, 2024

5  out of  5
rating by Cindy Kelley
"Everyone is always so helpful going over and beyond with friendly service. Thank you all for all you do!!"