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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Muriel Smyth

Muriel Smyth

August 27, 2024

5  out of  5
rating by Muriel Smyth
"I have only been a customer with State Farm in Bainbridge for two years. Everyone in the office goes out of their way to see that any of my questions or needs are taken care of. My go to person is Lauren. They all are very friendly and make you feel like a person not a number. I love you all. Muriel"
We responded:
"Aww! Thank you, Miss Muriel! We love you too! "
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Shae Walden

August 27, 2024

5  out of  5
rating by Shae Walden
"Everyone in Todd's office is friendly, knowledgeable, and eager to help! Lauren always goes above and beyond to assist in any way she can. If you're looking for great customer service with the best insurance products give them a call"
We responded:
"Many thanks Shae! We miss you! "
Profile photo of Sarah Howell

Sarah Howell

August 27, 2024

5  out of  5
rating by Sarah Howell
"Todd and his staff(especially Lauren) are amazing! We had a large claim and they helped us through every step of the process to make our home right! They treat us like family and can’t ever thank them enough for all they have done!!!"
We responded:
"Thank you! Hope you and Dave are well! "
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Ashley Mitchell

August 19, 2024

5  out of  5
rating by Ashley Mitchell
"Lauren is so friendly and very helpful! We appreciate the work she’s put in for us and would happily recommend her to anyone needing insurance."
We responded:
"Thank you Ashley for your kind words! It makes our day to hear from you! "
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Lisa Enfinger

July 28, 2024

5  out of  5
rating by Lisa Enfinger
"Todd and his staff are fantastic.They are so helpful and always walks us through any claim or issue we have had."
We responded:
"Thanks so much Lisa! "
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Ds Smith

February 27, 2024

5  out of  5
rating by Ds Smith
"Todd Martin and Staff are always helpful with all my needs. They go above and beyond with advice on my questions and steer me in the right direction. They are AWESOME."
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Jackie Johnson

February 17, 2024

5  out of  5
rating by Jackie Johnson
"The young lady was very helpful. She explained everything to me. She helped me understand what I was getting. I left out a very satisfied and happy customer."
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martha lay

February 17, 2024

5  out of  5
rating by martha lay
"Everyone is so nice I have had my business there a long time and will continue doing business there."
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Beverly Shirley

February 16, 2024

5  out of  5
rating by Beverly Shirley
"Always there to answer my questions! Always very supportive, helpful, and genuinely care about their customers!"
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shena cheatem

February 16, 2024

5  out of  5
rating by shena cheatem
"Staff is nice and very helpful! They go over and beyond for their customers."
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jamie elkins

February 15, 2024

5  out of  5
rating by jamie elkins
"Todd Martin, and his team are awesome. I’ve been with State Farm for almost 30 years and if I need anything I can pick up the phone and call Todd, Lauren, Lynn or Tammy and they are always there to help. I’ve even called Todd on the weekends and he never hesitated to take my call or assist in whatever I needed. I enjoy working with hometown folks. Great agency to deal with from my experiences."
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Melba Wright

February 15, 2024

5  out of  5
rating by Melba Wright
"I have been with Todd Martin at State Farm for a really long time, my house and vehicle insurance has been with them . I have been in my house for over 30 years and have insured every vehicle I have had with them. They are a great team!"
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Emily Hale

February 14, 2024

5  out of  5
rating by Emily Hale
"Todd Martin & his team are the best! I remember going in the office with my parents as a kid & it was always a pleasant experience. Now that I have my own policies with them, it is nice to deal with familiar faces that are always willing to help! Very easy to talk to & willing to take the time to explain options or answer any questions. Keep up the great work guys! 👏"
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Dollie Curry

February 14, 2024

5  out of  5
rating by Dollie Curry
"State Farm has always been professional while being customer-friendly and offering affordable service to their customers."
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Kimberly Hale

February 13, 2024

5  out of  5
rating by Kimberly Hale
"Our family has become part of and grown with their family. We have been with Todd Martin since before he was out of college with Ted and Ms. Barbara, remember her? Beautiful people all around. Great to work with and such joyful service. Our whole extended family is insured and we know everyone is safe and provided for by Todd and his TEAM! They really love helping folks! Give them a call for all your insurance needs... you'll love them I promise ❤️"
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David Hale

February 13, 2024

5  out of  5
rating by David Hale
"Great crew, been doing business with them for a lot of years. I have no inclination to shop anywhere else."
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Cindy Kelley

February 13, 2024

5  out of  5
rating by Cindy Kelley
"Everyone is always so helpful going over and beyond with friendly service. Thank you all for all you do!!"
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Scotty Lewis

February 9, 2024

5  out of  5
rating by Scotty Lewis
"Theses people are the best of the best doing whatever I need. Thank you Todd Martin State Farm!"
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Chris Hill

February 9, 2024

5  out of  5
rating by Chris Hill
"Always been there to help when help was needed. Great people to deal with especially when you need help with a claim."
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Kim Johnson

February 8, 2024

5  out of  5
rating by Kim Johnson
"Always efficient and effective. They treat you like you matter. They always follow up and we have never had anything missed. They even make the effort to get us the best price and in today’s economy that is a blessing."
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Jamey Whitaker

February 8, 2024

5  out of  5
rating by Jamey Whitaker
"Such a wonderful group of people at Todd Martin’s State Farm! Very accommodating and always willing to help."
Profile photo of Pauletta Malone

Pauletta Malone

February 8, 2024

5  out of  5
rating by Pauletta Malone
"The employees here are like my extended family. They are an AMAZING group of people with the best attitudes and impeccable customer service. I rate them with 10 stars!!!"
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Trish Taunton

February 8, 2024

5  out of  5
rating by Trish Taunton
"State Farm always provides the best customer service!"
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Keisha Ross Warren

February 8, 2024

5  out of  5
rating by Keisha Ross Warren
"We have been customers of Todd Martin- State Farm Insurance since 1996! Great Customer Service!"
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Janis Jackson

February 7, 2024

5  out of  5
rating by Janis Jackson
"Everyone should a member with State Farm under Todd Martin. Todd and his team are the greatest and they are number 1. KUDOS to all of you."